FREE After 3 Promo

Now extended until July 31st, 2010
 

Promotion Details

 

Free After 3mins Promotion Details:

 

Customers have to spend 3 minutes on one call to avail of the next 30 minutes free.

 

  1. Can you explain the new changes to the promotion please?

 

  • The following changes have been made to the Free After 3 promo:

 

  • Free after 3 minutes applies to Digicel-Digicel calls 24/7

 

  • For calls to other local networks Free After 3mins will only be applicable during evening and weekends. It is no longer applicable during peak weekday hours 6am to 6pm.

 

  • All other conditions will remain the same

 

  1. Why was this change made to the promotion?

 

  • Digicel is dedicated to continuously offering its customers the best value for their money. Our customers presently enjoy the lowest rates on our network and benefit from value promotions such as the recently launched Free Nights and Free $20 Top Up.

 

  1. What are the time bands for evenings and weekends to other local networks to qualify for Free After 3?

 

The time bands for qualifying for Free after 3 are as follows

 

  • Evenings: Monday to Friday 6pm – 6am

 

  • Weekends: Midnight Friday – Midnight Sunday

 

 

  1. Have any changes been made to the other promotions?

 

  • No. Both our Free Nights and Free Top up promotions remain the same.

 

 

  1. Do the changes to Free After 3 affect qualifying for Free Nights? 

·         No

 

  1. How will charging work if I qualify for both Free Nights and Free after 3?

      

 

 

       7. How does Free after 3 work for postpaid customers?

 

  • The same. The promotion runs for prepaid and postpaid customers. If you have bundled minutes remaining and you make a 45 minute call you will just use 3 minutes of your bundled minutes. If you make calls outside your bundle you will just be charged for the first 3 minutes of each call.

 

       8. What if I have 3 bundled minutes before I am credit limit barred?

 

  • If a customer has 3 minutes before they are credit limit barred they can use their bundled minutes and have access to the 30 minutes FREE on that call. After they use their 30 minute FREE talk they cannot take advantage of this offer.

 

      9. Can I still call abroad?

 

  • Yes you can, but this will not apply to this promotion.  

 

     10. What if I call a Digicel number that is roaming?

 

  • Free After 3 would still apply as that call is made from Trinidad.

 

      11. What if I call a Digicel number at home whilst roaming?

 

  • Free After 3 only applies when you make your calls from Trinidad & Tobago.

 

      12. Are calls to Directory Enquiries included?

 

  • No this promotion only applies to local mobile and landline calls.